FAQs

Have Any Questions on your minds!

We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones

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General Questions

1. What is Prodoc Technology?

Prodoc Technology is an all-in-one automation and optimization platform that helps businesses — especially clinics, medical practices or service-based operations — streamline hiring, HR, daily operations, patient/lead management, marketing, and office workflows using AI-powered tools.

2. Who can benefit from Prodoc?

Any small-to-medium or larger business that needs help managing staff, operations, client or patient flows, marketing, or lead conversion. It is especially relevant for service-based businesses, clinics, aesthetic practices, or offices that want to automate office protocols, staff management, and client/patient experience.

3.What features does Prodoc include?

AI-powered hiring & HR management (screening, onboarding, documentation)

Employee recognition & reward system (Reward Zone) to boost morale and culture.

Automation of daily operations, marketing and lead/patient management, including checklists, KPI tracking, referrals, marketing campaigns.

Office & protocol automation — digital sign-ins, consent forms, document management — to create a paperless and efficient office workflow.

Lead generation and marketing tools (ads, lead capture & management, conversion tracking) through modules like Lead Tracker and Marketing AI.

 

 

4. Can I use only some features, or do I have to adopt everything?

With modules like Marketing AI and Lead Tracker, Prodoc helps create high-converting ads, capture leads from multiple sources (social media, ads, website), track and manage these leads, and help convert them into clients or patients — thereby boosting revenue for premium services.

Client Management & Conversion

1. Does Prodoc support patient/client management and retention?

Yes. Prodoc’s solutions include patient/lead tracking, referral management (including automated referrals), digital office protocols, and tools aimed at improving client experience, retention, and conversion — integrating operations, marketing, and service delivery.

2. How does call optimization work?

Through its AI-driven Call Optimization module, Prodoc tracks calls in real time, analyzes and scores interactions, and provides coaching alerts — helping staff handle calls consistently and convert more calls into appointments or clients.

Getting Started & Use Cases

1. Is Prodoc suitable for small clinics or only large businesses?

Prodoc is designed to scale. Its modular nature means even small clinics or offices can adopt only the tools they need — making it flexible for practices of various sizes.

2. How do I get started with Prodoc?

You can contact Prodoc via the contact information provided on their website. They offer demos and consultations to help you choose the right modules and onboard smoothly.